iRobot Roomba s9+ 9550

I loved my old Roomba, but the s9+ blows it away! This robot is really amazing! We bought a Roomba years ago and loved it, but it was time to be replaced. The s9+ fixes everything we didn’t like about the old one. First, the square shape allows it to clean better in corners. Second, the self-emptying dirt tray is way, way easier to manage and keeps hands clean. Third, the quiet mode allows us to sleep at night. Fourth, the app makes it easy to schedule a cleaning so it will run while we’re away. It cleans up everything, even big things like chips or cereal. It doesn’t bother the dog at all and my kids love it too! The old Roomba cleaned randomly, but this one makes an effort to clean in straight lines which makes the carpet look neater. The only things it can’t do is move furniture or go up and down stairs. This means we have to make sure the furniture is out of the way and move the unit from time to time. Small issues in an overall great experience. A fantastic product, well worth the money! Thank you iRobot! [This review was collected as part of a promotion.]

Definitely recommend – with caveats. Having owned 5 Roombas, to include the first made back in 2002, the S9+ is an amazing machine with a totally different physical profile than the round Roomba’s we are accustomed to using. There are many very positive things about this Roomba…and a few problem areas. The good: • It cleans much better than my previous Roomba 980. For example, I have an automatic cat box that uses plastic granules, and these get strewn everywhere. The 980 did a good job…the S9+ does an excellent job getting these up. • The redesigned corner brush tends to pick up items vice tossing across the room. • The redesigned exhaust also minimizes the amount of dirt the S9+ blows around inadvertently. • The “D” design of the chassis allows the S9+ to fit much more naturally into corners. • Since S9+ retains the map of your house in memory, you can designate rooms and then clean just those rooms. This is a great feature to “spot” clean just 1 room. • The vacuum suction is much improved…it really sucks everything up it can reach. • The automatic dust bin emptying tower – WOW! Worth the money! • Overall vacuum noise – much reduced from the 980. However, it does make a new noise. The bad: • With lower profile and front brushes, appears to have difficulty with area rugs of any height. It gets onto low height rugs with some difficulty but has real issues with the fringe on end of rugs. Others of greater height get pushed around or treated as an object to get around. Also, power cords can give it difficulty. However, it gets over transitions between rooms with no issues. • Based on my experience the S9+ truly seems to rely upon the map it builds as it “learns” your house. Without it, it did not clean my house very well out of the box. It took about a day and 4 training runs to get the map to 100%. Since then it is working great. • Probably from the lower profile, you hear more brush interaction with the floor and “crunching” noises. It doesn’t damage the hard wood floors that I

Needs an Update. I have the iRobot 980 and was looking forward to getting the S9+ as an upgrade to my current unit. This turned out to be a downgrade in my opinion. The S9+ RARELY makes it back to its base at the end of a cleaning cycle. My home floor plan is very simple and I always move obstacles that I think the Roomba will have trouble with but the S9 constantly gets stuck on nothing and i’m having to carry it back to base 8/10 times. My Roomba 980 never gets stuck and always makes it back to base. The S9 seems to be a much more powerful vacuum however and when it does make it through a cleaning cycle my floors look and feel amazing, especially the carpets!

Unfortunately this his disappointment. This is my third Roomba. Unfortunately this model is a disappointment. I don’t see any any improvement or benefit as compared to previous models.. It gets stuck every single time in the same location. In addition this damage/ scrape the legs of the office chair. It is loud and harsh on rugs. It was a bad investment. I don’t think this model will survive without major redesign.

The jury is still out! We had high hope for this Roomba. Unfortunately, the hype appears larger than the results/actions of this product. s9 series has software and hardware issues. The first Roomba had to be exchanged for hardware issue with the lid. The replacement was not communicating very well with the base, and now we are having to exchange the base due to a software glitch. Sigh…. Everyone we speak with are ready to help and want to resolve the issues, yet they cannot help with faulty product. Only exchange. We’re being calm, but also ready to request a refund if this second exchange does not work.